Environment
Trellix Intelligent Sandbox (IS) and Virtual IS (vIS) 4.14.x, 4.12.x, 4.10.x, 4.8.x
Summary
This is the End of Life (EOL) announcement for the following IS/vIS versions: 4.8.x, 4.10.x, 4.12.x, and 4.14.x
As of the EOL date, we'll no longer provide technical support for these product versions.
We strongly recommend upgrading to the latest version of IS/vIS (5.0.x and later) to ensure continued support. To enable migration to Intelligent Virtual Execution - Server (IVX), it's recommended to upgrade to version 5.2.2 or later.
For product versions, see KB87121 - Supported platforms for Intelligent Sandbox and Advanced Threat Defense.
As of the EOL date, we'll no longer provide technical support for these product versions.
We strongly recommend upgrading to the latest version of IS/vIS (5.0.x and later) to ensure continued support. To enable migration to Intelligent Virtual Execution - Server (IVX), it's recommended to upgrade to version 5.2.2 or later.
| Version | End of Availability | EOL |
| 4.8.x | April 30, 2024 | June 30, 2024 |
| 4.10.x | April 30, 2024 | June 30, 2024 |
| 4.12.x | April 30, 2024 | June 30, 2024 |
| 4.14.x | April 30, 2024 | June 30, 2024 |
For product versions, see KB87121 - Supported platforms for Intelligent Sandbox and Advanced Threat Defense.
Related Information
For End of Life (EOL) information, see Product End of Life Information.
For EOL policy details, see the Corporate Products EOL policy.
Definitions:
For EOL policy details, see the Corporate Products EOL policy.
Definitions:
- EOL period—The time frame that runs from the day we announce product discontinuation, until the last date that we formally support the product. In general, after the EOL period is announced, no enhancements are made.
- EOL date—The last day that the product is supported, according to the terms of our standard support offering.