Environment
Skyhigh Web Gateway (SWG) - all versions
Summary
We announce the End of Life (EOL) for the WBG-5500-D and WBG-5000-D appliances effective on September 30, 2025.
These appliances have been replaced with new E models, WBG-5500-E and WBG-5000-E, which are available for sale now.
We recommend that all customers with WBG-5500-D and WBG-5000-D appliances consider migrating to a supported solution before the EOL date. You can then maintain support and take advantage of the latest product enhancements. These deployment options are two of the many options available for the SWG solution. We'll continue to sell, support, and actively develop other deployment options, including the following:
These appliances have been replaced with new E models, WBG-5500-E and WBG-5000-E, which are available for sale now.
We recommend that all customers with WBG-5500-D and WBG-5000-D appliances consider migrating to a supported solution before the EOL date. You can then maintain support and take advantage of the latest product enhancements. These deployment options are two of the many options available for the SWG solution. We'll continue to sell, support, and actively develop other deployment options, including the following:
- Latest generation of SWG hardware appliances
- SWG deployed as a virtual machine-based appliance
- Migration to the SWG Cloud Service
Related Information
For End of Life (EOL) information, see Product End of Life Information.
For EOL policy details, see the Corporate Products EOL policy.
Definitions:
For EOL policy details, see the Corporate Products EOL policy.
Definitions:
- EOL period—The time frame that runs from the day we announce product discontinuation, until the last date that we formally support the product. In general, after the EOL period is announced, no enhancements are made.
- EOL date—The last day that the product is supported, according to the terms of our standard support offering.