Trellix Email Security - Cloud (ETP) Commercial US, EU, CAN, and APJ instances will be upgraded to Release 2025.4 beginning on September 22, 2025 at 04:00 UTC and completing on September 30, 2025 at 07:00 UTC.
Note: This upgrade does not require any service or portal downtime.
Enhancements and updates included in Email Security - Cloud 2025.4
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Campaign scheduler: Admins will now be able to schedule Phishing Simulator campaigns for future dates. These campaigns can be sent to all users simultaneously or to smaller groups over a period of time.
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ACE alert filter: Admins will now be able to easily filter generated alerts using the Alert Type filter. Visual indications will highlight alerts created by the advanced correlation engine through the Network Security appliance integration.
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XConsole integration update: XConsole will now be enabled by default for all customers and you can now access Email Security – Cloud through the XConsole platform.
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Improved user sync: Enhanced API integration with Microsoft and Google to decrease the activation time for push notifications. The sync button on the domain page will be removed as it is no longer needed.
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Improved Portal Access and Alert Notifications UI: The Portal Access and Alert Notifications pages will now feature an improved user interface design, enhancing their usability.
- Customer bug fixes
Note: All current alert v1 endpoints (under /api/v1/alerts) are deprecated and will be supported until December 15, 2025.
Note: To receive information about product updates, sign up for the Support Notification Service.
For instructions, see the Thrive Portal User Guide and navigate to Profile and Settings > My Settings > Manage Support Notification Services (SNS) subscription preferences.