Skyhigh: Product End of Life Notice

To ensure your organization's security remains uncompromised, upgrade to the F Series appliance – designed for increased performance, stronger security, and to maintain compliance.

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Urgent Action Required: Complete Testing and Activation of Data Classification Policies
for CASB

June 2025 - Passed

As previously communicated, we officially ended support for Data Identifiers and associated legacy content-based features (keywords, patterns/regular expressions, file name, file size, file type, and legacy EDM/IDM rules in CASB DLP) at the end of June 2025.

Key Information:

• End of Support (EOS) for Data Identifiers: End of June 2025: Post end-of-support, no new Data Identifier policies can be created, and no further enhancement requests around Data Identifiers will be accepted by Skyhigh unless they are service-affecting defects.
• Urgent Action: Please complete the testing of your cloned Data Classification policies and activate them immediately to ensure you are benefitting from a more robust DLP classification technology.

For policies that require manual migration, we have provided a step by step migration guide (click here ) with a comprehensive comparison of data identifiers with classifications.

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End of Life Announcement of Skyhigh Mobile Cloud Security (SMCS) Application
For Secure Web Gateway / SMCS

January 31, 2026

We would also take the opportunity to announce the End of Life (EOL) of the legacy Skyhigh Mobile Cloud Security (SMCS) application.

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End of Support Update: Legacy Data Identifiers features in CASB DLP - Important Update for Gov Cloud Customers 
For CASB 

June 30, 2026

We are writing to provide an important update to the End of Support dates for our legacy DLP Data Identifiers. We have extended the support timeline for our Gov Cloud customers until June 30, 2026.

This extended support timeline allows the completion of the transition of your tenant to an IAM-based login in Gov Cloud. This is a pre-requisite for the adoption of classifications which replace legacy DLP Data Identifiers.

Please reach out to your account representative or Skyhigh support to start with your IAM login transition.

Following the completion of IAM login transition, the migration away from legacy DLP Data Identifiers can begin. We encourage you to migrate in good time before the extended deadline to allow time for testing. Policies can be either migrated manually by your own teams, or Skyhigh can help by automatically cloning your existing policies to create copies using classifications.

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Important Notice: End of Support for Logging Client – Action Required
For Logging Client 

Skyhigh Security will officially end support for the Logging Client on June 30, 2026. The Logging Client, which currently collects SSE (Security Service Edge) web logs for analytics and investigations, will no longer receive feature updates or technical support after this date. However there would be no impact to the existing functionality.

Until March 31, 2026 – The Logging Client will continue to receive technical support. From April 1, 2026 to June 30, 2026 – Only critical security patches (CVE-related or high-severity vulnerabilities) will be provided.

After June 30, 2026 – No feature updates, regular fixes, or technical support will be available.

To ensure a seamless, secure, and scalable log ingestion experience, customers are advised to transition to its like-for-like replacement, the Log Collector, which provides equivalent functionality within the latest Skyhigh Cloud Connector. Alternatively, customers seeking a more modern, scalable, and streaming-ready architecture may choose to upgrade directly to Log Stream. Both Log Collector and log Stream are available under SIEM Integration (Inline) starting with Cloud Connector version 6.7.1 and above. These solutions offer unified log ingestion from SWG, RBI, Private Access, and Cloud Firewall, support multiple output formats (CSV, JSON, KVP) and transmission methods (Syslog, local storage, or direct streaming to SIEM/SOAR platforms), and align with ongoing SSE platform enhancements.

Action Required: Please initiate migration to the Log Collector or Log Stream at the earliest to ensure continued access to updates and future compatibility. Refer to the following resources to assist with migration and download:

• Migrate Logging Client to Log Collector – Documentation
• Log Stream - Documentation 
• Download the latest Cloud Connector – Documentation
• Old Logging Client  - Documentation

For assistance, contact Skyhigh Support or visit the Support Portal for further guidance.

After June 30, 2026, Skyhigh Security will not provide feature updates or technical support for the Logging Client beyond security vulnerability patches.