An issue has been identified with Trellix Endpoint Security (ENS) for Windows where the service may stop or terminate unexpectedly following an upgrade to version 10.7.19.
This issue specifically affects environments with a documented Microsoft runtime incompatibility.
Action Required: Before proceeding with your upgrade to 10.7.19, see the following Knowledge Base article for details about this issue and to determine if your environment is susceptible:
Known Issue: Trellix Endpoint Security is not functional after upgrading to version 10.7.19.
The article will be updated as more information becomes available.
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For instructions, see the Thrive Portal User Guide and navigate to Profile and Settings > My Settings > Manage Support Notification Services (SNS) subscription preferences.