Hello Trellix Helix customers
We would like to inform you of the scheduled maintenance for Trellix Helix aimed at improving infrastructure. Please review the maintenance schedule below, as brief pipeline latency may occur during these times.
Maintenance details
- Service impact: Customers may experience a delay of up to 30 minutes in event processing during the maintenance. Events ingested during this time will be queued and processed once the maintenance is complete. No action is required from your side.
Schedule details: Maintenance is scheduled for June 28, please refer to the table below for time frames for each region.
Data Center Location Date Time Window All regions June 28, 2026 3:30–4:30 a.m. UTC
We appreciate your understanding as we improve your Helix experience.